- SafetyCulture Care
- Make a claim
Make a claim
To lodge a claim please find your policy and select the correct option below. Our claims team at SafetyCulture Care will then be in touch to help as quickly as possible.
Which policy would you like to make a claim for?
Frequently asked questions
If you used a broker simply contact them to tell them you need to make a claim. Your broker will guide you through the process and liaise with us on your behalf.
You can distinguish between policies with the following:
- Care policies start with “SCC” (e.g. SCC1234567CPX)
- Mitti policies start with 36MB (e.g. 36MB12345BPK)
You can send supporting documents to [email protected]
You can download a claim form here.
SC Care Liability – New Claim Form – DOC0002-0523
SC Care Property – New Claim Form – DOC0001-0523
Want an update?
Call our dedicated claims team on 1300 076 104 between 9 am and 5 pm, Monday to Friday (AEST). Make sure you have your claims number or policy number handy!
Insurance products are issued by SafetyCulture Care Australia Pty Ltd ABN 54 662 653 303 (SafetyCulture Care) as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No 234708 (Allianz). SafetyCulture Care is an Authorised Representative of Allianz. SafetyCulture Care is an underwriting agency that specialises in Commercial Package insurance and risk solutions. SafetyCulture Care has a binding authority to issue, renew, vary and cancel contracts of insurance and to handle and settle claims on behalf of Allianz. Neither we nor Allianz provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Policy terms, conditions, limits, exclusions and underwriting criteria apply. Before making a decision, please refer to the Policy Wording available from this website or call your broker for further information. If you purchase this insurance, we will receive a commission and/or fee that is a percentage of the premium.