Frequently Asked Questions

About SafetyCulture Care

What is SafetyCulture Care?

How is SafetyCulture Care different from a traditional insurer?

Who is SafetyCulture?

Why do my customers need a SafetyCulture account?

How do I access SafetyCulture Care?

Risk management

What is risk management?

Why is risk management important?

Claims

If I miss an inspection will this mean that my claim won't be paid?

Will using SafetyCulture stop me from insurance claim events?

How do I lodge a claim?

My question isn’t listed here

Got another question? Send us a message and the team will contact you.

Insurance products are issued by SafetyCulture Care Australia Pty Ltd ABN 54 662 653 303 AFSL 544306 (SafetyCulture Care) as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No 234708 (Allianz). SafetyCulture Care is an underwriting agency that specialises in Commercial Package insurance and risk solutions. SafetyCulture Care has a binding authority to issue, renew, vary and cancel contracts of insurance and to handle and settle claims on behalf of Allianz.

Neither we nor Allianz provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Policy terms, conditions, limits, exclusions and underwriting criteria apply. Before making a decision, please refer to the Policy Wording available from this website or call your broker for further information. If you purchase this insurance, we will receive a commission and/or fee that is a percentage of the premium.